Terms of Service

Website services and digital products are provided by Bradley F. Matera, an Illinois sole proprietor. “Matera Digital” is an informal trade name only, not a registered LLC or corporation. Bradley F. Matera operates as an Illinois sole proprietor. These Terms and any signed project agreement are between you and Bradley F. Matera individually.

Contact: bradmatera@gmail.com · (608) 313-5373

This website (bradleymatera.dev) provides information about services, pricing, portfolio work, and blog content. Using this site does not create a service relationship. A service relationship begins only when both parties sign a project-specific service agreement and the deposit is received.

You agree not to misuse this site, including attempting unauthorized access, scraping content for resale, introducing malware, or interfering with normal operation.

Bradley F. Matera provides the following services to small businesses:

• Website design and development
• Search engine optimization (SEO) and local SEO
• Website maintenance and ongoing support (care plans)
• Website refreshes and redesigns
• Website repair and troubleshooting
• Website accessibility audits and improvements
• Digital products sold through the store

See the service scope page for full details on what is included in each package.

Every custom website project begins with a written service agreement that includes:

• The scope of work — pages, features, deliverables, and timeline
• The total price and payment schedule
• The number of revision rounds included
• Client responsibilities (content, feedback, access)
• Warranty terms
• Intellectual property terms

These Terms do not replace the signed project-specific service agreement. If the documents conflict, the signed project agreement controls for that project.

• Any changes or additions to the agreed scope require written approval before work begins.
• Additional work outside the approved scope is quoted separately.
• Quotes are valid for 30 days from the date issued.
• Delays in providing content or feedback may extend the project timeline.

To keep projects on schedule, clients are responsible for:

• Providing content (text, images, logos) in a timely manner.
• Giving feedback and approval within agreed review periods.
• Providing access to existing accounts (hosting, domain, analytics) when needed.
• Communicating changes or concerns as early as possible.
• Reviewing and signing the service agreement before work begins.

• Payment-processing fees are not added unless clearly disclosed before payment and legally permitted.
• All prices are in U.S. dollars unless otherwise stated.
• See the Payment Terms page for accepted payment methods and detailed terms.

• If a final balance is not received before launch, the site will not be published or transferred until payment is received.
• If a monthly care plan payment fails, service continues for the current billing period and pauses at the next renewal until payment is resolved.
• Repeated payment failures may require prepayment for future work.

• Client-requested project cancellation: If you cancel a project after the first revision round is delivered, you receive all completed work to date and are billed for work completed beyond the deposit. See the Refund and Cancellation Policy for details.
• Bradley-requested cancellation: If Bradley cancels a project for any reason, any paid deposit is refunded in full and all completed work is transferred to you.
• Monthly care plans: Cancel before the next billing period. No penalties, no notice required. See the Refund and Cancellation Policy for details.

Project deposits are refundable until the first revision round is delivered. After that milestone, payments are applied to completed and reserved work as described in the signed service agreement. Any approved refund is returned through the original payment method. Nothing in this policy limits rights that cannot legally be waived.

See the Refund and Cancellation Policy for the full policy covering project deposits, milestone refunds, monthly plan cancellation, duplicate payments, and digital-product problems.

• Custom deliverables: Ownership of custom final deliverables specifically identified in the signed scope transfers after full payment. Bradley retains ownership of pre-existing materials, general knowledge, reusable tools, frameworks and components not created exclusively for the client. Third-party materials remain governed by their original licenses.
• Domains and accounts: Domains and client-specific accounts should be registered in the client's name whenever practical. Bradley does not claim ownership of domains or accounts owned by third parties.
• Third-party assets: Any third-party fonts, images, plugins, or components are licensed under their respective terms and remain governed by those terms.
• Store products: Digital products sold through the store are governed by the Digital Product License, not this intellectual property section.

Websites may use third-party tools, libraries, fonts, plugins, and services (e.g., Google Analytics, Google Fonts, Stripe, Netlify, Resend). These are governed by their own terms and privacy policies. Bradley F. Matera is not responsible for changes to third-party services, their availability, or their data practices.

Unless you opt out in writing, Bradley F. Matera may display your completed website in a portfolio and case studies, including screenshots, descriptions of work performed, and measured outcomes. Client contact information is never published without separate written permission.

To opt out of portfolio display, notify Bradley in writing at any time.

A 30-day post-launch warranty covers bugs and functionality issues caused by the build. This includes broken links, layout errors, and non-functioning features that existed at launch.

The warranty does not cover:

• Content changes or new feature requests after launch.
• Issues caused by third-party services, plugins, or hosting changes.
• Changes you or anyone else makes to the site after launch.
• Issues arising from failure to apply recommended updates.

Bradley F. Matera does not guarantee specific search engine rankings, revenue, leads, traffic, conversions, or business outcomes. SEO and web development results depend on many factors outside any service provider’s control, including search engine algorithm changes, competitor activity, market conditions, and client follow-through.

No service provider can guarantee complete security, complete accessibility compliance, or uninterrupted operation of third-party services (hosting, email, analytics, payment processors). Bradley uses industry-standard practices but does not represent that any website is immune to security incidents, accessibility gaps, or service interruptions.

“Response time” means acknowledging a support request, not necessarily resolving it. Resolution time depends on the nature and complexity of the issue.

To the extent permitted by law, Bradley F. Matera’s total liability arising from any website project is limited to the amount you paid for that project. This limitation does not apply to liability that cannot legally be limited or excluded under applicable law.

Bradley F. Matera is not liable for indirect, incidental, special, or consequential damages, including lost revenue, lost profits, or business interruption, to the extent permitted by law. Nothing in these Terms limits any statutory rights you may have that cannot legally be waived.

These Terms were not reviewed by an attorney. If you have specific legal concerns, consult a licensed attorney in your jurisdiction.

These Terms and any service relationship with Bradley F. Matera are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts located in Winnebago County, Illinois, or as otherwise required by law.